TERMS & CONDITIONS

PAYMENT OPTIONS:

 

LOHA VETE PAYMENTS ARE POWERED BY STRIPE, FULLY REFUNDABLE WITHIN 30 DAYS AND ARE 100% GUARANTEED SAFE AND SECURE.

ACCEPTED CARDS

                                                                                                            Image result for amex logo 

ORDER FULFILLMENT:

NO ORDER IS PROCESSED WITHOUT FULL ADVANCE PAYMENT FROM THE CUSTOMER.

IF ITEM IS IN STOCK, LOHA VETE AIMS TO DISPATCH ORDERS:

-WITHIN 7 DAYS WORLDWIDE.

EACH CUSTOMER WILL BE PROVIDED WITH A TRACKING NUMBER AS SOON AS THEIR ORDER HAS SHIPPED.

OUT OF STOCK ITEMS:

PLEASE ALLOW UP TO 7 DAYS FOR ITEMS TO BE SHIPPED. SHOULD MORE INFORMATION BE REQUIRED PLEASE CONTACT INFO@LOHA-VETE.COM

RETURN POLICY:

THE COMMUNICATION OF THE INTENTION TO RETURN GOODS IS TO BE SENT TO SHIPPING@LOHA-VETE.COM WITHIN 10 BUSINESS DAYS FROM THE DATE POSTED ON THE DELIVERY NOTE.

GOODS MAY BE RETURNED BY SHIPPING THEM VIA UPS OR SIMILAR COURIER WITHIN 30 BUSINESS DAYS FROM THE DELIVERY DATE.

LOHA VETE REQUIRES THAT A TRACKING NUMBER IS PROVIDED FOR ALL RETURNED GOODS.

ONCE LOHA VETE HAS RECEIVED THE RETURNED ITEM(S) A FULL REFUND WILL BE ISSUED TO THE ORIGINAL CREDIT/DEBIT CARD or PAYMENT METHOD USED TO PURCHASE THE ITEM(S) , MINUS THE FOLLOWING:

- LOCAL TAXES AND DUTIES [if applicable].

PLEASE ALLOW UP TO 5-7 BUSINESS DAYS FOR YOUR PAYMENT METHOD TO PROCESS THE REFUND.

 

JEWELRY CARE INSTRUCTIONS:

TRY TO PROTECT ALL JEWELRY FROM ABRASIVE SURFACES, HARSH CHEMICALS, EXTREME SUNLIGHT AND TEMPERATURES. TAKE CARE TO PROTECT PIECES FINISHED WITH GEMSTONES AND GLASS FROM ANY HARSH IMPACT.

PUT JEWELRY ON AFTER USING COSMETICS, HAIR SPRAY OR PERFUMES TO AVOID CONTACT WITH SUBSTANCES AND CHEMICALS WHICH MAY CAUSE DAMAGE.

ALL PRECIOUS METAL JEWELRY TARNISHES NATURALLY WHEN EXPOSED TO BODY OILS AND OTHER NATURAL ELEMENTS AND THUS REQUIRES OCCASIONAL CLEANING.

CLEAN JEWELRY REGULARLY WITH A SOFT POLISHING CLOTH TO REMOVE LIGHT TARNISHING.